Chillicothe Municipal Utilities

Customer Service

Your Community Owned Utility

Connecting Services


New customers may make arrangements to begin service by stopping by the Utilities Office located at 920 Washington Street. An application must be filled out and new residential customers will need the following:

 A deposit which must be paid before services may begin. The
 deposit is applied to your final bill when services are terminated.

Identification - a driver's license or some other form of picture identification.

Renters need a rent receipt from the landlord.

CMU can normally provide same-day services if the request is made before 2:00 p.m.

If you are moving from one location to another in town, let us know the date you want your services disconnected and the new services to begin. This is done in person at the Utilities Office, since a tax form must be signed. Your deposit will automatically be transferred to your new address, and there is a $25 connection fee for changing locations of service. For multiple connection requests made at different times for a single service location, a $25 connection fee will be assessed for each service connection request. Requests for multiple service connections to occur simultaneously will be charged one $25 connection fee.
Hours of Operation
OPEN: MONDAY - FRIDAY
8:00AM - 4:00PM
  ELECTRIC SERVICE -- (660) 646-5510
 WATER RESOURCES -- (660) 646-0562
Customer Service (660) 646-1664
920 WASHINGTON ST
PO BOX 140
CHILLICOTHE, MO 64601
EMERGENCY SERVICE -- 24/7 Assistance
   CMU Office Information