Chillicothe Municipal Utilities

Connecting Services

Your Community Owned Utility
New customers may make arrangements to begin service by stopping by the Utilities Office located at 920 Washington Street.

An application must be filled out and new residential customers will need the following:

Hours of Operation
8:00AM - 4:00PM
  ELECTRIC SERVICE -- (660) 646-5510
 WATER RESOURCES -- (660) 646-0562
Customer Service (660) 646-1664
PO BOX 140
EMERGENCY SERVICE -- 24/7 Assistance
   CMU Office Information
1) Deposit which must be paid before services may begin. The deposit is applied to your final bill when services are terminated. Any remaining portion will be refunded in the form of a check mailed to the address on record.

2) Identification: Driver's license or some other form of picture identification.
3) Social Security Card or another government-issued document showing the social security number in its entirety.

4) Renters need a rent receipt, lease agreement, or something else in writing from the landlord showing the property address and everyone expected to be living at that address. This will serve as the property owner's consent to connect utility services at that location.
CMU can normally provide same-day services if the request is made before 2:00 p.m.

If you are moving from one location to another in town, let us know the date you want your old location's services disconnected and the new location's services to begin. This is done in person at the Utilities Office, since a tax form must be signed. Your deposit will automatically be transferred to your new address, and there is a $25 connection fee for changing locations of service. For multiple connection requests made at different times for a single service location, a $25 connection fee will be assessed for each service connection request. Requests for multiple service connections to occur simultaneously will be charged one $25 connection fee.